VIPS Casino Review

VIPs Casino has been giving online casino players a lavish and streamlined casino service since 2019. Operating on the Aspire Global platform means that this casino needs no formal introduction. Because, if our time reviewing online gambling sites has taught us anything, it’s which casino groups are the most trusted and dependable. Aspire Global is exactly this. In our VIPS Casino review below, we’ve made it easy for you to find out everything and anything that you’ll want to know about this casino before you get started. Browse the whole review or use the library of the contents to find out more information about the topics that are important to you. Hopefully, we’ll help you make an easy decision on whether this casino site is going to be a suitable choice.

Is VIPS Casino Legit & Safe?

We do not doubt that VIPs Casino is a safe and legit casino to join. All of our gambling site reviews are based on real user experiences and often take a member of our review team hours to complete. This is the only way we can be confident about recommending gambling sites to our readers. VIPs Casino is licensed by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA) which are 2 of the most strict licenses a gambling site can possess.  

This means that VIPs Casino has many obligations to fulfil to ensure that at all times, they’re offering a safe, fair and responsible gambling experience to all customers. On top of that, Vips Casino operates on the Aspire Global Casino platform which is highly respected and houses many other leading long-time online casinos including Karamba, Griffon Casino, Mr Play, PlazaRoyal, Queen Play and PlayLuck.

Independently Tested Slots & Games

In line with their UK licensing obligations, VIPs Casino has their games regularly tested by 3rd part testing company iTechLabs, which is a company used by many online gambling companies. iTechlabs tests thousands of games and slots regularly to produce the gaming payout percentage (RTP%) to ensure games are fair (except for their live dealer games).

Web Safety & SSL Security

What’s more, the VIPs Casino website is fully secure, operating with the highest level of SSL website security, which means that any data you enter on their pages, will be fully encrypted and safely stored to satisfy all the necessary UK and international data laws.

VIPS Casino Welcome Bonus

As a new customer, you can claim the welcome bonus below. The VIPs Casino welcome bonus is made up of a match deposit bonus and bonus spins on a popular UK slot. Whilst not the biggest of welcome offers, VIPs Casino welcome bonus is in line with many other UK casino offers we see today. We’ve also checked the wagering terms and we're also happy that this casino offers fair and industry-standard wagering conditions. VIPs Casino is not a ‘no wagering casino’, like some other casinos you can find today, but what this casino does offer their customers is fair and in line with many other casino sites that we’d also recommend.

VIP's Casino Promotions & VIP Rewards

VIPs Casino is serious about treating their customers with a VIP customer-focused service. Once you have used your welcome bonus, you can then take advantage of the regular casino offers available to you. A quick look at the current offers on the promotions page will show you that bonuses including cash back, reload bonuses and bonus spins are available to loyal customers. VIPs Casino also runs other types of casino promotions, from time to time, including popular slots tournaments where, if you make it onto the leaderboard, you can look forward to cash prizes.

What is surprising is that there isn’t much information offered about a VIP program, which is surprising when you think about the casino’s name. However, that’s not to say that there isn’t one, because there is. The VIP program is pretty exclusive, however, which is one of the reasons why you won’t read about it on their website. 

The VIPs Casino VIP program is by invite only, so if this sounds like something you’d be interested in and you start to play here, in little to no time will you be invited to reap the rewards of VIP status. If you’re concerned that a switch from your current online casino will result in you getting fewer rewards because you are part of a lucrative VIP program already, then we recommend reaching out to VIPs Casino directly to enquire – a VIP account manager will answer you back at the earliest of opportunities.

VIPS Casino Cashback Bonuses

Even after you use up your welcome bonus, you can get a weekly cashback bonus. VIPs Casino will give you 20% of your weekly losses back every Monday. For us, this shows they’re serious about rewarding players. Cashback bonuses are one of our preferred bonus offers (they’re up there with no wagering bonuses) so it’s fantastic that you get the cashback without any rollover requirements attached. The only downside to this bonus is that you only get the cashback on losses above £75.

Software Providers: Games & Slots Available

Operating on the Aspire Global casino platform means that there’s a ton of games available across all devices, no matter if you’re looking for slots, jackpots, classic casino games or live dealer games. Software providers at VIPs Casino include Big Time Gaming, Evolution Gaming, Inspired, Lightning Box, Microgaming, NeoGames, NetEnt, NextGen Gaming, Play ‘n GO, SG Gaming, WMS and Barcrest Games, however, for a full list, see below.

Online Slots

The design of their website is simplistic, so it’s easy to find all types of games. That said, there seems to be a focal point towards slots as soon as you land on the VIPs Casino homepage. VIPs Casino has made it easy to sort through their entire games catalogue. What greets you first is also an extensive filtering system that allows you to efficiently gain access to all types of games such as new slots, Jackpots, Win Often Games, Win Big Games, Megaways Slots, Hot Games, Bonus Buy Features, as well as games sorted by software provider, theme, RTP % and categories.

💡 You’ll find a treasure trove of popular UK slots, including Book of Dead, Coils of Cash, Secrets of the Stones, Legacy of Dead, Voodoo Reels, 9 Masks of Fire, Starburst, Dazzle Me, The Green Knight, Eye of Horus, Bonanza, Super Joker and Sizzling Spins. There’s over 800 more!

Megaways Slots

We’re pleased to see that there’s also a good selection of Megaways slots available to play instantly at VIPs Casino. Megaways is the name for the design of extra “Megaways” pay lines, from slot manufacturers Big Time Gaming. So popular are the original BTG Megways slots, that we’ve seen a huge amount of collaborations between Big Time Gaming and their competitors. This is why it’s possible to play Megaways versions of much-loved slots from various other vendors. Games like Twin Spin Megaways, Super Joker Megaways, Dragon’s Fire Megaways, Divine Fortune Megaways, Forgotten Island Megaways, Safecracker Megaways and Great Rhino Megaways are among some popular titles. Load all of the available Megaways games by selecting the Megaways category or searching by game name.

Progressive Jackpot Slots

There’s a generous collection of progressive jackpot games, with prize pools spanning several thousand, into the millions. Lacking some of our favourite infamous games like Mega Moolah and Mega Fortune, you still are spoiled for choice when it comes to games with big win potential. Top progressive games include Netent’s Divine Fortune, Vegas Nightlife and Imperial Riches, plus loads of titles from trusted slots provider Ainsworth including Vikings Fortune, Crazy Nights Crazy Feature and Aztec Gold Megaways from iSoftbet.

It would be handy to see each game's progressive amount tickers on the thumbnail to make it easier to spot the game's current, real-time prize pool, but a simple click will reveal the amount. Whilst lacking some of the bigger named jackpot games, there’s still a tremendous choice that offers huge payout potential.

Table/Card Casino Games

Sure, there’s a lot for slots lovers here, but don’t let that put you off as there’s a prolific choice of classic games too. Available are most of the well-known “casino classics” like Blackjack Multihand, Vegas Downtown Blackjack, Blackjack VIP, European Roulette, Turbo Roulette, American Roulette, 10p Roulette, Saphire Roulette, Instant Roulette, Baccarat First Person, Baccarat Squeeze, Jacks or Better, Dragon Tiger and Casino Holdem. Once again – all games are easily obtainable and best loaded from the central menu where it’s easy to sort through different types of casino games.

Live Dealer Casino Games

There’s also an abundance of live dealer games that are provided by Evolution Gaming. Evolution Gaming offers some of the best live dealer games and has amassed a huge following thanks to their 24/7 live games that are broadcast from their various live dealer studio around the world. They’re also the most premium and professional live games that you’ll find online, which only helps Evolution to ensure you get the most lifelike and realistic experience when you play casino games online. Most popular live games are available here, with the likes of Immersive Roulette, Lightning Roulette, Monopoly Live, The Strip Blackjack, Dreamcatcher, Megaball, Football Studio, Dragon Tiger, Super Sic Bo and Caribbean Stud Poker Live available across all devices.

VIPS Mobile Casino

VIPs Casino doesn’t offer an app to download, but in our opinion, it’s not necessary. This is because VIPs mobile casino is fully responsive, which means that the site loads, responds and plays very well across all mobile devices, including all Android and iOS devices. The mobile site offers the same features as the desktop version of VIPs Casino, allowing the same simple yet effective design and lush black and yellow theming. If you’re looking for a top-notch mobile casino, VIPs Casino certainly ticks all of the boxes.

Banking Options: Payment Methods Available

To claim the VIPs Casino welcome offer and play real money casino games you’ll need to make a real money deposit. VIPs Casino has made it easy to deposit funds as well as withdraw funds as they accept many safe and secure banking methods for your convenience:

Depositing

As mentioned, there are a plethora of payment methods available to you. Visa, MasterCard (UK-based players may only use debit cards due to gambling laws, those outside the UK, may use credit cards) Skrill, PayPal, PaySafeCard, Trustly and Boku are among the most popular options. The minimum deposit is £10 and your deposit will appear instantly in your account when you have made a successful transaction.

Withdrawing

Vips online casino won’t keep you waiting long for your withdrawals – especially if you are residing in the UK. This is one of their licensing obligations – to cash out winnings with no waiting around times. Nor can the casino allow you to change your mind and cancel your cashout request. If you’re in the UK and request a cashout it will be processed as soon as the casino has made the necessary checks for their Antimoney laundering obligations. 

Whilst VIPs casino won’t keep you waiting for your winnings longer than is necessary, the time it will take to reach you will depend on the banking method you’re using. Withdrawals will be processed back to your original payment method, unless, like in the case of prepaid cards, where it’s not possible, an alternative will be given. Most of the time e-wallets are the quickest to clear with credit cards and then bank wire transfers take a touch longer. If you’re playing from outside the UK, then VIPs Online Casino normally will process your withdrawal within 24 hours, which is still pretty swift. All of the above applies too.

Casino Verification & Account Security

To help speed up withdrawals make sure that you keep your account up to date with regards to your details. It is the law for a casino to KYC (“Know Your Customer”) your account at least once when you register. This is to ensure that they meet their licensing obligations and ensure that all areas of their operations are above board and legit, that no underage persons are playing as well as ensure the source of funds is legit.

Customer Support

Hopefully, you shouldn’t need to reach the support team but in the case that you do, there are several ways to easily reach a member of the support team. Available on every page (including if you play on mobile) is a live chat feature that will connect you with a Customer Support agent every day from 08:00 am to 00:00 GMT. You can also reach VIPs Casino by filling in the contact form on the site which acts as an email. For those contacting the support department out of hours, your enquiry will be handled ASAP the next day, however, we do also recommend checking the extensive FAQ page that covers many different and important topics designed to help you.

On the whole, the customer support and service we experienced was fantastic. The agent was quick to help, chatty and knowledgeable about their product. There is only one area where there’s room for improvement, however. We think that it would be beneficial for VIPs Casino is offer 24/7 live chat support as it would help elevate the service even more.

VIPS Casino Sister Sites

VIPs Casino doesn’t have (yet) any direct casino sister sites to mention, but since it’s a casino operating on the Aspire Global casino platform, means there are tons of related casinos similar to VIPs Casino. Chances are, if you like what VIPs Online Casino has to offer, you’ll like these sister casinos: Karamba, Griffon Casino, Mr Play, Queen Play, Plaza Royal and Playluck. You’re permitted to try all Aspire Global casino sister sites, though you can only have a maximum of 1 account per casino. We always recommend sister casinos for those looking for new casinos to try.

VIPS Casino Review - Our Verdict

There are a lot of things that VIPs casino are doing right. It’s hard to pick out many negatives because, on the whole, this casino delivers a first-class, safe and modern online casino experience. The VIPs Casino website / mobile casino is extremely well designed. The approach works: a simple, easy-on-the-eyes design, a large catalogue of games, plenty of safe and secure payment methods and a top-class support centre to help those when they need it.

💡 Lacking is a well-publicised VIP program (we would have thought that this casino would have made more of a fuss considering their brand name) but there are rewards for VIP customers- that we’re sure of. Customer support should be 24/7 and an extra method namely telephone support would be beneficial here. But, if you discard those small points, you have a fine online casino indeed.

VIPs Casino Alternatives

VIPs Online Casino not for you? How about some alternatives? We understand that sometimes, even after reading a raving review, you can be unsure or unenthralled about the operator that you've just read about. Perhaps it's just not your cup of tea or not up to your alley. If this is the case, we've listed some recommended alternative casino options below, that may appeal to you more.